Covid Information

Welcome back

The Trafalgar Theatre will reopen from 28th July 2021. Here’s everything you need to know.

We’re excited to reopen with Jersey Boys at full capacity this summer. Your safety, comfort and enjoyment remains our number one priority.

We’ll be following all government guidelines and this page will be regularly updated as things change. Please check again before you visit for the latest information. We will also email you before you attend.

Thank you for your ongoing support – we can’t wait to welcome you back.

Before you visit

Check for symptoms

Before your visit, please take an NHS lateral flow test and only attend the show if the result is negative.

If you or anyone in your party feels unwell they should not attend.

Please get in contact your point of sale prior to the event and they will be happy to exchange your ticket.

Leave more time

There may be additional checks and procedures to complete, so please leave plenty of time for your arrival. We’ll be maximising circulation space, reducing queues and opening auditorium doors as early as possible.

When you arrive

Touch-free tickets

To reduce contact and paper usage, all future tickets should be booked in advance wherever possible and will be issued as e-tickets.

Checking In

You’ll be able to check-in via QR code using the NHS COVID 19 app when you arrive.

During your visit

Face Coverings

It’s now personal choice whether you wear a mask, but The Government is encouraging wearing them in indoor spaces especially when moving around inside, such as while queueing for the bars and toilets, unless exempt for medical reasons.

Handwashing

We’ll be providing hand sanitiser stations throughout the venue. Please use them and/or wash your hands regularly using soap and warm water.

Keeping Your Distance

Out of courtesy to others, please continue to leave as much space as you can. Please also take note of directional signage and follow any one-way systems that may be in place.

Additional Cleaning

We’ll be cleaning all areas more frequently and thoroughly, including wiping down surfaces throughout your visit. There will also be increased fresh air ventilation where possible.

The cloakroom will be closed.

Cashless payments

All purchases can be made using contactless or card payment methods and we will no longer accept cash payments on site.

At Seat Delivery

Refreshments will be available to pre-order including delivery to your seat.

Additional Staff

More team members will be in the venue to help guide you and to answer any questions you may have.